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| 1. |
This Privacy Policy is North Star Cruisess official online privacy policy
and it applies to all personal information collected by North Star Cruises.
In this policy we explain how and why we collect your personal information,
how we use it, and what controls you have over our use of it. |
| 2. |
North Star Cruises is committed to complying with Commonwealth legislation
governing privacy of personal information by businesses and to protecting
and safeguarding your privacy when you deal with us. |
Collection of information
| 3. |
Some information provided to us by clients, customers, contractors
and other third parties might be considered private or personal. Without
these details we would not be able to carry on our business and provide
our services to you. We will only collect such personal information
if it is necessary for one of our functions or activities. |
| 4. |
In particular, personal information is collected from people in the
following situations by North Star Cruises:
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If
you contact North Star Cruises, we may keep a record of that correspondence.
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When
you submit your e-mail address to our web site mailing list. |
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| 5. |
At or
before the time the personal information is collected by us we will
take reasonable steps to ensure that you are made aware of who we
are, the fact that you are able to gain access to the information
held about you, the purpose of the collection, the type(s) of organisations
to which we usually disclose the information collected about you,
any laws requiring the collection of the information and the main
consequences for you if all or part of the information is not collected. |
Use of information collected and disclosure of personal information
to others
| 6. |
We may use or disclose personal information held about an individual
for the primary purpose for which it is collected (eg. provision of
our services, including administration of our services, notification
to you about changes to our services, record-keeping following termination
of our services to you and technical maintenance). We may also use
such information for a purpose related to the primary purpose of collection
and where it would reasonably be expected by you that we would use
the information in such a way. This information is only disclosed
to persons outside our business in the circumstances set out in this
policy or as otherwise notified to you at the time of collection of
the information. |
| 7. |
In addition we are permitted to use or disclose personal information
held about you:
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Where
you have consented to the use or disclosure; |
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Where
we reasonably believe that the use or disclosure is necessary
to lessen or prevent a serious, immediate threat to someone's
health or safety or the public's health or safety; |
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Where
we reasonably suspect that unlawful activity has been, is being
or may be engaged in and the use or disclosure is a necessary
part of our investigation or in reporting the matter to the
relevant authorities; |
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Where
such use or disclosure is required under or authorised by law
(for example, to comply with a subpoena, a warrant or other
order of a court or legal process); |
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Where
we reasonably believe that the use or disclosure is reasonably
necessary for prevention, investigation, prosecution and punishment
of crimes or wrongdoings or the preparation for, conduct of,
proceedings before any court or tribunal or the implementation
of the orders of a court or tribunal by or on behalf of an enforcement
body. |
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Links
| 8. |
Our web site may contain links to other web sites and those third
party web sites may collect personal information about you. We are
not responsible for the privacy practices of other businesses or the
content of web sites that are linked to our web site. North Star Cruises
encourages users to be aware when they leave the site and to read
the privacy statements of each and every web site that collects personally
identifiable information. |
Security and storage
| 9. |
North Star Cruises places a great importance on the security of all information
associated with our customers, clients and contractors. We have security
measures in place to attempt to protect against the loss, misuse and
alteration of personal information under our control. |
| 10. |
Personal
information is de-identified or destroyed securely when no longer
required by us. |
| 11. |
North Star Cruises retains the information you provide to us including possibly
your contact and credit card details to enable us to verify transactions
and customer details and to retain adequate records for legal and
accounting purposes. This information is held on secure servers in
controlled facilities. |
| 12.
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Information
stored within our computer systems can only be accessed by those entrusted
with authority and computer network password sanctions. |
| 13. |
No data
transmission over the Internet can be guaranteed to be 100 per cent
secure. As a result, while we strive to protect user's personal information,
North Star Cruises cannot ensure or warrant the security of any information
transmitted to it or from its online products or services, and users
do so at their own risk. Once North Star Cruises receives your transmission,
it makes every effort to ensure its security on its systems. |
| 14. |
Ultimately,
you are solely responsible for keeping your passwords and/or account
information secret. You should be careful and responsible whenever
you are online. |
Access to and correction of personal information
| 15. |
North Star Cruises is committed to maintaining accurate, timely, relevant
and appropriate information about our customers, clients and web-site
users. |
| 16. |
So long
as your request for your personal information is in accordance with
the National Privacy Principles, then we will give you access to that
information. |
| 17. |
Inaccurate
information will be corrected upon receiving advice to this effect
from you. To ensure confidentiality, details of your personal information
will be passed on to you only if we are satisfied that the information
relates to you. |
| 18.
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If
we refuse to provide you with access or correct the personal information
held about you by us, then we will provide reasons for such refusal. |
Complaints
| 19. |
If you have a complaint about our Privacy Policy or the collection,
use or safe disposal or destruction of your personal information,
your complaint should be directed in the first instance to us at E-mail:
privacy@northstarcruises.com.au |
| 20. |
We will
investigate your complaint and attempt to resolve any breach that
might have occurred in relation to the collection, use or destruction
of personal information held by us about you in accordance with the
Commonwealth Privacy legislation. If you are not satisfied with the
outcome of this procedure then you may request that an independent
person (usually the Commonwealth Privacy Officer) investigate your
complaint. |
Transfer of information overseas
| 21. |
Pursuant to the National Privacy Principles we may transfer personal
information we have collected about you to someone other than you
in a foreign country only if such transfer is permitted by the National
Privacy Principles. |
Cookies
| 22. |
North Star Cruises collects information from the site using "IP files". |
| 23. |
When
you visit the North Star Cruises site to read, browse or download information,
our system will record/log your IP address (the address which identifies
your computer on the internet and which is automatically recognised
by our web server), date and time of your visit to our site, the pages
viewed and any information downloaded. This information will only
be used for the purpose of site analysis and to help us offer you
improved online service. We may automatically collect non-personal
information about you such as the type of Internet browsers you use
or the site from which you linked to our Web Sites. You cannot be
identified from this information and it is only used to assist us
in providing an effective service on our Web Sites. |
Changes to Privacy Policy
| 24. |
If North Star Cruises decides to change its Privacy Policy, it will post
changes on this Privacy Policy page so that users are always aware
of what information is collected, how it is used and the way in which
information may be disclosed. As a result, please remember to refer
back to this Privacy Policy regularly to review any amendments. |
Contacting us
| 25. |
If you require further information regarding our Privacy Policy, please
contact us at the following address: E-mail: privacy@northstarcruises.com.au |
| 26.
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Should
you wish to read more information on privacy legislation or the National
Privacy Principles we recommend that you visit the Federal Privacy
Commissioner's website at www.privacy.gov.au. |
Acceptance
| 27. |
You accept that your use of this site includes your acceptance of
this Privacy Policy and the Terms of Use.
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